Radicom Research Incorporated (Company), of San Jose, California, warrants that its products are free from defects in materials and workmanship for a period of one (1) year from date of original shipment to customer. Customer is defined as the person, company, or entity that actually purchased the product from Company. All returned products must be returned under a pre-authorized Returned Material Authorization number (RMA). Each product returned for repair MUST indicate, in writing, the technical failure of the product. Company is not responsible for any product(s) returned without a pre-authorized RMA number.
During this warranty period, Company will promptly repair or replace any defective equipment properly returned to the Company, transportation charges prepaid by customer, and will return such equipment, transportation prepaid to customer within the continental US and Canada. Exceptions would be special handling or shipments as requested by customer. This includes items such as Priority airfreight, international charges, etc; in which case, other terms must be pre-arranged and pre-approved by Company.
This warranty shall not apply to damage resulting from abuse, negligence, accident, loss or damage in transit. The warranty shall be voided should customer not previously authorized in writing by the Company attempts any repairs or alterations to the products.
This warranty sets forth the full extent of Company’s responsibilities regarding the Product. Repair, replacement or refund of the purchase at Company’s option, is the exclusive remedy.
THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESSED WARRANTIES. ANY APPLICABLE IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY DISCLAIMS ANY LIABILITY FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVING OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE OR FAILURE OF SUCH PRODUCT.
This statement of warranty and limitation of liability is a complete and exclusive statement of all warranty and liability representations of Radicom Research Corporation. It may not be varied, supplemented, qualified or interpreted by any prior dealings between the parties or by any usage of the trade or upon the face or reverse of any form, including customer purchase order that are accepted or executed by Company, to which this is attached or a part or, nor may it be modified by any agent, employee or representative of Company unless such modification or representation is made in writing and signed by a duly authorized officer of Company.
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